iAlert

Automated, low cost communication with clients and staff.

Kirona's iAlert solution is a two-way business SMS and e-mail messaging system. iAlert integrates with your existing existing back-office, CRM, or financial systems, monitoring events that are taking place and sending messages as appropriate.

The messages can be sent for virtually any business purpose but are particularly effective as reminders e.g. of upcoming appointments, due / overdue payments, as an automated emergency notification system or for surveys.

By allowing iAlert to automatically send messages, you:

• Eliminate the cost of manual intervention by your staff
• Use a cheaper communication medium than telephone and mail
• Prevent costs e.g. from missed appointments, missed payments
• Reduce the customer call volume into your contact centre

The solution is a true two-way communication platform that not only allows you send messages but also receive them. This can be in response to your original messages or allowing clients to request info directly to your organisation. It also allows you to broadcast messages to contact lists, such as changes to service, upcoming events, service promotions.
 

For more information
Email info@kirona.com or request a call back