Transport & Logistics

A good communication channel between depots and vehicles is essential to ensure your deliveries arrive to the customer on time.

But when your vehicles are on the move its difficult to monitor their progress and to issue new work to them. Kirona understands the challenges at hand and can help you overcome them with our Field Force Automation (FFA) solution.
 

Product Overview
FFA for Transport & Logistics is provided using a combination of Kirona's Job Manager, iScheduler and iTracker products. iTracker records the locations of fleet vehicle or field based workers by tracking the location of their respective GPS cab units and mobile devices. This information is then sent over the mobile phone network and displayed in the office / depot via the Job Manager. 

Along with displaying vehicle locations, Job Manager carries out the role of handling job lifecycles from their creation at contact point, through to allocation in the office / depot and completion by a worker. These jobs can either be created in Job Manager itself or pulled in from third party systems such as a corporate CRM, ERP, or Helpdesk. Once jobs are in the Job Manager system users can then allocate them manually, visually via the iTracker map or optimally by using Kirona's iScheduler. Vehicles then receive their allocated work to their mobile device which is often a cab mounted Tablet PC or handheld PDA. By acknowledging receipt of work and changing the job status via the mobile device, the vehicle immediately updates the office or depot about their work progress.

How will it benefit me?
Email info@kirona.com for more information, or request a call back from our team.

• Customer Service – Hit delivery targets and use real-time information to keep customers informed
• Costs - Reduce fuel usage and the “dead-time” created by paperwork and excess travel 
• Visibility and Management - See your fleets location and work progression in real-time

Contact Us Kirona’s FFA solution for Transport & Logistics can be fully integrated into your existing office systems, allowing your organisation to improve productivity and reduce costs.