Motile Waste Management

Overview of the Product
The Intelligent Mobile [Motile] Waste Management solution is designed to help waste collection authorities improve both their efficiency and customer service as well as meet key government policies and working practices such as the Housing Waste Recycling Act of 2003. This is possible as the Motile Waste Management Solution allows authorities to handle enquiries, performance, and management of rounds and inspections in a quick and efficient manner through a combination of vehicle tracking and improved communication.  

The Waste Management Solution can be deployed by an authority in different ways. The solution is able to function as an end to end system; being both back office and mobile solution, or as a mobile solution which easily integrates into an existing back office and/or CRM system.

Key Points 

• Improved Collections
  • Paper based forms are removed from the service
  • Waste collectors are told by mobile devices which streets and houses to collect from, including information about assisted collections and other kerbside exceptions
  • In instances where collections aren't possible e.g. no access, non presentation, contamination, side-waste, etc. the information is recorded at the touch of a button
• Better Customer Service
  • Information collected on rounds is updated to the CRM in real time, enabling customer services to deal with citizens who may be calling about their missed bin etc. in one phone call
• Efficient Management of Missed Bins
  • GPS technology allows management to locate vehicles and allocate the nearest to a missed bin, therefore minimising the disruption to the waste management service
    

Visit thisisplymouth.co.uk's article to see what effect the Kirona solution is having at Plymouth City Council.

OR

Request the Waste Management Solution knowledge paper