Device Supply, Setup & Support

Mobile Devices are essential part of Field Force Automation, allowing workers to receive and complete their electronic jobs, as well as communicate with you and your customers.

Device Introduction
The nature of your users work, will be the primary factor in deciding upon the best device for them. Factors that will affect device choice include screen size, keyboards/pads, useability, features (camera, barcode scanner, GPS), security, operating system, portability, weight, robustness, battery life, cost and many more

Due to the varied industries and processes Kirona's customers are in and carry out, our software has been developed to run efficiently on a variety of mobile devices and operating systems to give you greater choice and flexibility. Device options include:

• Smartphone, PDA, Tablet PC (A4 & A5), Cab Mounted, Notebook   
• Consumer and Ruggedised
• Online - Android, BlackBerry, iOS (iPhone), Windows (most versions), Windows Mobile,
• Offline - Android, Windows (most versions), Windows Mobile, with BlackBerry & iOS roadmapped 

We can work with you to choose, procure, and support the best one for you.

Procuring Hardware
Kirona have extensive experience of mobile devices, having helped over 200 customers to choose and implement different devices from the leading hardware suppliers. We work closely with suppliers and manufacturers to ensure we are educated about the latest developments so that we can guide you through this process.

Whilst some of Kirona's customers choose to procure and support their own devices, many ask Kirona to do it for them, using:

• Kirona's buying power and partnerships to source devices for cheaper
• Our extensive experience from 200+ customers to guide decision from a bewildering and ever changing range of devices
• Our free software certification for the chosen device

Setup and Support of Hardware
Installing client applications such anti-virus and security software, and setting up user profiles is a necessity once mobile devices have been procured. It is also necessary for an organisation to provide continual support for those mobile devices so that user's work isn't disrupted due to faulty equipment.

Kirona's Managed Device Support service can remove this burden from your organisation, allowing you to outsource the burden of hardware management, support, upgrades, and security. The service takes advantage of Kirona's existing support infrastructure, allowing us to deliver the service cheaper and quicker, as well as limiting any service "down time."

The Managed Device Support provides;  

• Device implementation and optimal configuration
• One contact point for any device issues - with 1st & 2nd line help desk support
• 3rd party supplier management
• Device replacement service (hot-swap from stock) - within 24 hours to most UK post codes
• and much more...

For more information
Kirona offer our Device Procurement, Setup and Support services for both new customers looking to implement mobile working, as well as organisations with existing, "in-life" projects.

For more details about these services email info@kirona.com or request a call back from our team.