Customers
The relationship with our customers is the lifeblood of our business and is the key factor in our continued growth and success. Here are some of the comments our customers have published about us.
"We like not just your system but also your support service – it really is excellent - we get an acknowledgement of our support log within an hour, your staff are friendly, we have a permanent record that both us and our partner can view all tickets raised, in majority of cases the issue is resolved within day or so all of which we greatly appreciate."
"The significant cost savings and efficiency improvements we have gained by using Kirona’s wireless applications have proven to us that mobile technology can deliver a cost-effective solution for a great many local authorities."
“We evaluated six providers and chose Kirona for their expertise in wireless and mobile technology and their extensive knowledge of the requirements of local government organizations."
“Our mobile solution for cemetery management developed by Kirona conforms to the government’s Project Nomad, a comprehensive set of deliverables that can be used by local authorities looking to implement mobile technology solutions."
“Using Kirona’s mobile applications our repair managers are able to visit more properties, undertake more assessments, and submit more reports, which has improved their productivity by around 50%. As a result, all processes in the repair chain are now completed more quickly, and repairs completed on average 20% faster.”
“Kirona’s consultants have in-depth expertise in developing applications for housing stock management. They respond rapidly to all requests for system enhancements and are able to advise on best-practice and how to use the applications for maximum benefit.”
“Kirona’s wireless benefits applications have enabled us to cut the average processing time for new claims from 36 days to just 19. We now rank among the top 10% fastest local authorities for claims processing.”
“Kirona are highly professional and efficient and provide a rapid turnaround on all our requests. Their wireless solutions for processing benefits claims have transformed the way we work.”
“Kirona's wireless applications will aid our 120 mobile workers in the borough significantly while helping us to continue to provide citizens and businesses with the service quality they expect from a council that has been awarded four stars for its benefits service."
“Kirona’s extensive experience of working with local councils enables them to understand our needs and priorities and provide a flexible, responsive service."
“We regard Kirona as one of our strategic partners for developing wireless solutions for a growing range of applications in the benefits and housing area, all of which will help us provide best value to council tax payers. "