Housing

For over five years we have been working with a wide variety of Local Authority Housing departments and Residential Social Landlords in the following areas:

• Estates (People, Properties and Tenancies)
• Abandoned Properties
• Rents
• Arrears
• Repairs
• Planned Maintenance
• Allocations
• Customer Services
• Anti Social Behaviour
• Contractors
• Empty Homes

We have extensive experience of tailoring the intelligent mobile software to the users specific needs. Examples include:

• The complexities of moving round a void property and needing to enter 80+ schedule of rates to complete a complex works order in real time.
• Recording anti social behavior for tenants on their doorstep.
• Creating arrangements to pay for tenants in arrears on their doorstep.
• Caretakers and concierges recording their work programme as they move through their daily duties and capturing digital evidence, GPS coordinates and important data about emergency/unplanned work e.g. ASB Incidents .
• Contact centre staff using the same Intelligent Mobile Housing Dashboard for rapid recording of incidents when clients ring in repairs and queries.