Is it time for change?

  A culture of collaboration could cut housing repair costs and improve service,          says Ian Rumsam of Direct Works Forum. As an industry, we are still carrying out about three-and-a-half repairs per property per year, according to the Housing Quality Network. We are carrying...

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Time for a change small

You can’t stop the work goalposts moving

In the previous blog post Why is scheduling work to field staff so darn difficult, we looked at why the allocation and management of jobs, resources and tasks for the field workforce is such a painful challenge for an organisation. But what about those...

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