Intelligent Field Service
Job Scheduling Solutions that deliver the best possible service the most efficient and effective way possible
Whether you undertake lengthy and complex projects or deliver a real-time responsive service, Kirona’s suite of Job Scheduling Solutions provide you with a complete solution to plan, schedule and manage your field-based activities.
Our Job Scheduling Solutions include Dynamic Resource Scheduling software (DRS Scheduler) and a comprehensive mobile working application (Job Manager). DRS Scheduler provides your planners and managers with a robust application that enables you to appoint work in the most optimum way, combine this with Job Manager and you get a field workforce that is truly connected regardless of their location, enabling work to be allocated and tracked and managed in real-time.
Job Scheduling Solutions
Job Planning & Scheduling
Work planning and scheduling is one of the most critical elements of any field-based organisation, get it right and it can significantly increase productivity, reduce costs and deliver a far more customer centric service.
DRS Scheduler enables you to define your work and your resources and then to ensure that every permutation of work allocation is taken into account when scheduling tasks. This allows you to fully optimise your workforce, to reduce costs and meet your customer commitments.
Managing & Responding
Implementing a truly dynamic resource scheduling solution, means you are in control of the unexpected changes that occur throughout the day. Work can overrun, employees get delayed in traffic or emergency tasks arise and have to be prioritised. This is reality for any field-based operation and unless your planning tool can handle this, then your schedule is ineffective from the moment your day starts.
Our solutions provide real-time visibility of progress against the scheduled work and ensure that emerging day challenges such as no accesses and emergency work is all taken in your stride, with dynamic scheduling ensuring you continue to operate in the most optimum manner.
Uniting the Workforce
The challenge for any organisation with a field-based workforce is how to stay connected, how centralised functions can exchange information with field-based workers and how managers can gain the visibility they need to effectively direct and manage field-based teams.
Our Job Scheduling Solutions enable organisations to connect centralised teams with their field-based workforce. By connecting your workers with Job Manager and exchanging information electronically through the mobile device, you instantly obtain real-time visibility of the end-to-end field service process.
A geographically dispersed workforce can add complexity to processes with gaps in information exchange, information captured in the field having to be re-entered into systems and delays between workflow steps.
Job Manager enables such processes to be streamlined by connecting the field with office-based teams and eradicating the need for paperwork. It enables you to define the optimum way to work and then automate the processes that support this, from scheduling and allocating work through to delivering the information required directly to the field worker’s mobile device.