We Provide Field Workforce Automation
to drive efficiencies in your housing organisation, ensuring the highest level of customer satisfaction
Driving efficiencies in your housing organisations and ensuring the highest level of customer satisfaction do not have to be mutually exclusive. They can actually go hand in hand to deliver the best possible service efficiently and effectively.
Regardless of whether you are managing responsive repairs, planned maintenance or void projects, efficiency comes from doing the right things, at the right time with the most appropriate resources. For the customer, what they want is exactly the same, for you to keep your promises, to perform and complete the task required when you say you will.
5 Ways Housing Organisations Are Improving Customer Satisfaction
100% customer satisfaction for your housing organisation is achievable. We know this because we have helped our customers get there. Download the infographic to learn the five key ways Housing Organisations can improve customer satisfaction.
Kirona’s field workforce solution has enabled North Lanarkshire Council to increase productivity, reduce costs by 15% and adopt a proactive approach to field-based work within their housing repairs and home care teams.
What our customers say
“Implementing Kirona’s DRS and InfoSuite tools has proven to be a win-win for Phoenix Community Housing. Not only have we cut costs significantly, we’ve improved visibility on the work that needs doing, and we’re delighted to have achieved an initial rating of 100% in our tenant customer satisfaction survey.”
Jim Humm, Partnering Manager at Phoenix Community Housing
“I would recommend anyone considering it to get a demo to see how easy it is and how powerful the solution really is.”
Chris Henry, Technical ICT Support Officer at Salix Homes
Visit us at this year's Homes event
The largest social housing event in the South of England, Homes is the only event in the UK dedicated to residential development, strategic asset management and procurement solutions. Kirona will be there at stand H32 alongside other innovative suppliers and the best minds in housing. Find out more