We Provide Field Service Management

to drive efficiencies in your housing organisation, ensuring the highest level of customer satisfaction

Driving efficiencies in your housing organisation’s field service management and ensuring the highest level of customer satisfaction do not have to be mutually exclusive. They can actually go hand in hand to deliver the best possible service efficiently and effectively.

Regardless of whether you are managing responsive repairs, planned maintenance or void projects, efficiency comes from doing the right things, at the right time with the most appropriate resources. For the customer, what they want is exactly the same, for you to keep your promises, to perform and complete the task required when you say you will.

Video Case Study

Guinness Property increased productivity, reduced costs, improved customer satisfaction and achieved visibility on a more stable and reliable field based housing repairs team.


5 ways Housing Organisations Are Improving Customer Satisfaction

keeping promises to customers infographic image

100% customer satisfaction for your housing organisation is achievable. We know this because we have helped our customers get there. Download the infographic to learn the five key ways Housing Organisations can improve customer satisfaction.