Increase Efficiency and Savings
Improve the coordination of visits, inspections and assessments
Kirona’s Field Service Management Software enables Central Government organisations to deliver services, inspections and reporting to international standards. Kirona is an approved supplier to the UK Government under the G-Cloud 10 Framework.
Our software solutions span the complete field service management lifecycle, from planning and scheduling through to service delivery into performance management and continual improvement. With a single integrated job scheduling solution, we are supporting the public sector organisations to increase adoption of field service management technology that improves the coordination of different visits, inspections and assessments.
Central Government Field Service Software
How we help our clients in
Kirona’s field service management solutions assist central government in their pursuit of productivity and efficiency improvements through the adoption of field service management technology that streamlines the coordination of different visits, inspections and assessments.
Our Field Service Management Software can be seamlessly implemented and shared securely between local authorities, government agencies and inspection scheme organisations. This delivers a holistic view, with a flow of accurate, reliable data into one secure source that is accessible by both departmental managers and field-based inspectors, connecting the back-office with field workers in real-time.
Inspection appointments are planned and scheduled using dynamic resource scheduling, which automates and optimises the process to meet key performance indicators such as minimising travel time and no access issues. After each inspection, data is automatically sent to the central database where it feeds into wider data analysis and process optimisation.
Job Manager allows field inspectors to access data about particular cases while in the field, and share their progress on the job with headquarters in real time. They can also record and report all inspection data, ensuring consistency and accuracy.
Kirona’s Job Manager mobile working application works seamlessly with the Dynamic Resource Scheduler software, enabling field based staff to have instant access to all the relevant information required to carry out their job. This makes the entire workflow process far more efficient, speeding up job completion by dispensing with time consuming paperwork, and enables workers to accurately capture data, such as signatures, photographs, status updates etc., on mobile phone and tablet devices securely. Our industry leading field workforce solution efficiently manages your organisations entire workflow processes from job scheduling through to work completion across all service areas.
Kirona’s work flow management system; Work Hub, seamlessly connects your mobile workforce and customers with your back office team. It delivers a seamless and secure management of your organisations entire workflow process, from the creation of a job, scheduling and allocation through to deployment of work to the field based workforce.
Kirona InfoSuite is a comprehensive management analytics solution that provides Central Government Organisations with valuable actionable insight into their field service operations from tracking performance against KPIs and SLAs, simultaneously making life easier for the organisations and delivering efficiencies that ultimately benefit the taxpayer.