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Enhance performance through improved insight

Kirona have developed the DRS Analytics software module to integrate job specific data analytics with your existing Dynamic Resource Scheduler, providing you with the ability to enhance your organisation’s performance through improved insight.

Improved Performance

Kirona’s DRS Analytics module is an optional, additional module designed to enhance your existing DRS software.
DRS Analytics has been created to enable you to optimise your DRS configuration and improve business performance, providing information such as the average travel cost per job by postcode district compared to a difference postcode district, resulting in a review of worker allocation to certain
postcode districts.

Greater Visibility

By implementing the DRS Analytics module, your organisation could benefit from direct cost reduction through greater visibility of data that identifies potential areas of improvement, such as reorganisation of geographic coverage, worker assignments and call centre retraining needs. Used alongside Kirona InfoSuite DRS Analytics provides real-time actionable insight into what is important to your organisation. It gives you visibility and reporting of key performance indicators and the ability to quickly drill down on the underlying detail.

Analytics provides many benefits, including:

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Analyse your organisation’s configuration in DRS and make the changes to streamline processes

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Answer questions, identify solutions and achieve optimum efficiency for every job

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Calculate the average cost per worker by skill, sector, job, postcode and travel distance

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Measure time slot usage, and the ratio of customers served by each worker

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Ensure geographic distribution of workers is coherent with customer and work requirements

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Real time dashboard using InfoSuite analytics software to monitor key performance indicators

 

DRS Analytics Datasheet...