Guinness Property

Guinness Property

Guinness Property wanted a stable, reliable field service solution that improved visibility of their field based housing repairs team. They achieved this and increased productivity by 10%, improved customer satisfaction and made savings by implementing Kirona’s Dynamic Resource Scheduling & Job Manager solutions.


Phoenix Community Housing

Phoenix Community Housing have achieved 100% customer satisfaction and made savings of £135k by implementing Kirona’s Dynamic Resource Scheduler and InfoSuite software.

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Kirona’s field service software has enabled Carpetright to increase estimated sales by 30%, increase home estimates by 20,000, improve customer service and enhance productivity of their home consultants.

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North Lanarkshire Council

Kirona’s field workforce solution has enabled North Lanarkshire Council to increase productivity, reduce costs by 15% and adopt a proactive approach to field-based work within their housing repairs and home care teams.

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Wigan and Leigh Housing Company

Wigan and Leigh Housing Company manages and maintains 22,000 Council homes on behalf of Wigan Council. They saw a 12% improvement in workforce productivity and have implemented mobile working across 400 staff including Estate Management Services from Anti-Social Behaviour and Tenancy Officers to Caretakers.

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South Gloucestershire

South Gloucestershire Council improved Street Scene Services productivity by 25% and saved over £500,000 per annum after implementing Kirona’s Job Manager solution.

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The Bernicia Group is a registered social landlord providing over 8000 homes throughout the North East of England. Within the first month of using DRS, customer satisfaction with their repairs service had risen to 77.2% and the five months later jumped to 90.7%.

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Vodafone Ghana

With over 300,000 customers being served by 150 field engineers in Ghana, Vodafone, as part of its field force optimisation project was seeking a new, more efficient way of working. After implementing Job Manager, utilisation rates increased by 70% and downtime reduced from 12 days down to just 4 days.

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Clearwater Group PLC provides products and services relating to water hygiene and treatment, engineering, pump services and consultancy services. The introduction of Kirona’s Job Manager has led to a 10-15% increase in productivity and greater earnings per field worker.

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Salix Homes

Salix Homes are a multi-award winning social housing company, which manages around 8,000 council owned properties. After implementing Kirona’s Job Manager mobile working solution, Salix Homes saved £5000 per field worker.

ian williams uses field workforce automation kirona

Ian Williams

Ian Williams is one of the UK’s leading property services companies. It is at the forefront of providing services to the built environment with particular expertise in the social housing, education and commercial sectors.