Delivering on Service Level Agreements
In the most cost-effective way
Our Field Service Management Tools allow Asset Maintenance Management organisations to maximise the productivity of maintenance staff and contracted trades. Our software ensures that planned work is completed on schedule and responsive services are delivered in line with agreements.
Our powerful combination of Field Service Management Tools tailor made for asset maintenance tracks progress on work that can span many sites over a wide geographic area, as well as gaining a valuable overview into your operations. Whether your business is maintaining lifts, replenishing vending machines or providing a call-out service to mission-critical IT equipment, we help you to deliver a highly responsive service in an optimised and cost-effective manner.
Asset Maintenance Workforce Management
How we help our clients in
Asset Maintenance Management
Dynamic Planning & Scheduling
Kirona’s software enables Asset Maintenance Management organisations to automate the complex process of aligning available resources (both human and equipment) with required work tasks, considering every feasible attribute such as trade, skill level, location and resource cost. Our powerful route planner application allows you to dynamically schedule resources so that the closest and most appropriate resources are always assigned to each task.
Our software enables you to optimise your workforce in order to perform planned and ad-hoc maintenance work across multiple locations in the most efficient way. Whether the job covers on-site machinery repair, cleaning services, grounds maintenance or facilities maintenance, you create a schedule that minimises downtime and maximises productivity.
Respond in Real Time
Our Field Service Management Tools help organisations to reduce the costs associated with providing responsive services, including requested work and emergency repairs. You can define inter-dependencies in tasks, track the progress of each task and dynamically reschedule resources to respond to work completed ahead of schedule or stage overruns.
Kirona’s mobile working applications allow you to seamlessly connect your field-based workers with your centralised systems. Managers gain real-time visibility of daily activity and progress against the schedule. With job details presented and managed on mobile devices, paperwork can be eliminated. Job data, including signatures and work orders, is synchronised in real-time with centralised systems.
This allows you to track the work in real-time, ensuring that services are being delivered in every location and that responsive services are being provided in line with Service Level Agreements.
End-to-End Operational Insight
Kirona’s InfoSuite business intelligence and analytics software delivers end-to-end visibility for asset management organisations, in real-time. With a holistic view over their entire operation, managers gain a better understanding of resource capacity and the cost implications of fulfilling customer requirements. This allows managers to track performance ensuring that the organisation is delivering against KPIs and SLAs.