Enabling Retailers to Deliver on Their Promises to Customers
Through Efficient & Effective Service
Kirona are leaders in enabling the retail sector to deliver a highly responsive and effective service to customers while ensuring the greatest value for money. We do this through our seamlessly integrated solutions Dynamic Resource Scheduling (DRS) and Job Manager (JM) that manages the complete work cycle from appointment to job completion.
Maplin Selects Kirona’s Online Booking and Mobile Workforce Management Software for Streamlined Processing
Maplin, the UK’s number one specialist technology retailer, is partnering with Kirona and investing in our Dynamic Resource Scheduling Software for Retail to help customers and staff book services through an online solution, helping to minimise wasted time for travelling home service providers.
The specialist technology retailer has enlisted Kirona to help develop, expand and maximise its digital assets through the use of Kirona’s Dynamic Resource Scheduler and Mobile Workforce Management Software.
By integrating Kirona’s cloud-based scheduling platform, Maplin’s customers can request a free Smart Home Survey – where a Maplin expert visits the customer at home to deliver a bespoke Smart Home or security recommendation based on the customer’s needs. Through Kirona’s software, the booking of these appointments is streamlined so customers don’t need to leave the Maplin website or jump between two web pages.