Wigan & Leigh Housing is extending its use of DRS Scheduler across multiple front line housing services.
Initially used for its property maintenance teams, Wigan & Leigh Housing has now transitioned its Caretakers team to DRS Scheduler and will follow with other teams including rent officers, ASB services, estate tenancy services and support workers. All in all, 400 of Wigan’s front line service staff will benefit from DRS Scheduler and its dynamic allocation of work to them.
Wigan & Leigh Housing has great expectations for the use of DRS having already seen a 12% increase in productivity within the Caretakers team thanks to its adoption.
For more information about the project please download the case study.